Proven Solutions

Solving IT problems in
novel ways.

The experience of our Certified Engineers and support personnel, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization's IT needs. Our solutions are designed to reduce your costs, increase your revenue and mitigate your business risks through their productivity and efficiency enhancing benefits.

Unified Collaboration

At the core of the Cisco Unified Communications solution is an IP call processing platform and an intelligent voice messaging system. The Cisco Unified Communications Manager provides the foundation for advanced services such as video, mobility, collaboration, and presence-based capabilities.

The Cisco Unity messaging solutions delivers powerful voice, integrated, and unified messaging options that transparently integrate with Microsoft Exchange, Lotus Domino, and Novell GroupWise.

UNIFIED COLLABORATION
At the core of the Cisco Unified Communications solution is an IP call processing platform and an intelligent voice messaging system. The Cisco Unified Communications Manager provides the foundation for advanced services such as video, mobility, collaboration, and presence-based capabilities. The Cisco Unity messaging solutions delivers powerful voice, integrated, and unified messaging options that transparently integrate with Microsoft Exchange, Lotus Domino, and Novell GroupWise. Contact us to learn more

COLLABORATION
Today’s communications incorporate many modes, workspaces, and interactions. Collaboration solutions enable improved productivity through the integration of these communication mechanisms. TekScape helps companies identify the collaboration solutions that is best suited for their communications needs, whether it be a hosted Software as a Service solution, an on-premise solution, or a combination that integrates cloud services with customized on-premise communications applications Contact us to learn more

CONTACT CENTER
Utilizing Unified Collaboration technologies to move beyond today's call center, TekScape designs and implements contact center solutions that enhance customer interaction and improve service agent efficiency and productivity. TekScape builds upon the Cisco Unified Contact Center platform to enable new customer interaction applications, improve contact center reporting and analytics, and create a better overall customer experience. Contact us to learn more

MANAGED CISCO VOIP SUPPORT

  • Current environment or new installation managed support
  • Moves, adds, changes on all day to day functions of a phone system
  • New project collaboration and support